iAMC provides the most comprehensive service and help desk management solution in the industry. It contains the most sophisticated complaint registration management software available for small and medium business.

Today, Customer service organizations strive for exceptional service levels with faster turn around and superior service/support delivery. Help Desk organizations are the backbones of businesses with service as the core focus. They add value to the bottom line in-terms of operational efficiencies.

Designed and optimized for small and medium businesses especially those supporting complex products. iAMC is simple to use, cost effective, and efficient in automating support cell which includes complaint registration, call assignment to engineers, reporting, tracking pending calls & many more.
 

Highlighted Features: - Simple to use - Efficient in automating support cell - Record customer's complaint - Assign calls to engineers - Track Pending calls - Advance reporting tool.